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Questionnaire Design for Social Surveys

What You'll Learn

  • Understand the basic elements of designing and evaluating questionnaires
6 Modules
18 Hours
3 hrs per module (approx.)
Rating

About Questionnaire Design for Social Surveys

This course will cover the basic elements of designing and evaluating questionnaires. We will review the process of responding to questions, challenges and options for asking questions about behavioral frequencies, practical techniques for evaluating questions, mode specific questionnaire characteristics, and review methods of standardized and conversational interviewing.

Skills You'll Gain

  • Questionnaire Design
  • Sample Surveys
  • Stratified Sampling
  • Survey Sampling

What You'll Earn

Certificate of Completion
Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Experience Type
100% Online
Format
Self-Paced
Subject
  • Business
  • Health
Platform
Coursera
Welcome Message

Welcome to Questionnaire Design for Social Surveys, a course focused on creating effective survey instruments. Learners examine question design, response behavior, interviewing techniques, and evaluation strategies.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.

Course Schedule

Module 1: Overview of Standardized Interviewing

  • Video: Introduction
  • Reading: Slides Introduction
  • Reading: Syllabus
  • Reading: Help us learn more about you!
  • Reading: Reading Assignments
  • Reading: Course Project and Peer Assessment
  • Reading: Grading and Certification
  • Reading: FAQs
  • Reading: References/Resources
  • Reading: Announcement Unit 1
  • Video: Types of Questions
  • Video: Measurement Error: Bias and Variance
  • Video: Standardized Interviewing
  • Video: Conversational Interviewing
  • Video: Concept Specification
  • Reading: Slides Unit 1
  • Graded: Quiz #1

Module 2: Response Process

  • Reading: Announcement Unit 2
  • Video: Response Process: Comprehension
  • Video: Response Process: Retrieval
  • Video: Response Process: Judgment
  • Video: Response Process: Response
  • Reading: Slides Unit 2
  • Graded: Quiz #2
  • Graded: Course Project

Module 3: Asking Factual Questions

  • Reading: Announcement Unit 3
  • Video: Facts and Quasi Facts
  • Video: Memory and Recall: Reporting Behavioral Frequencies
  • Video: Memory and Recall: Length of Reference Period
  • Video: Memory and Recall: Comprehension and Retrieval
  • Video: Asking Sensitive Questions
  • Video: Asking Sensitive Questions: Techniques
  • Video: Asking Sensitive Questions: Indirect Techniques
  • Video: Mode, Privacy, and Confidentiality
  • Reading: Slides Unit 3
  • Graded: Quiz #3

Module 4: Measuring Attitudes

  • Reading: Announcement Unit 4
  • Video: Attitude Questions: Attitudes
  • Video: Attitude Questions: Context Effects
  • Video: Attitude Questions: Specific vs. General Evaluations
  • Video: Attitude Questions; Agree Disagree Scales
  • Video: Attitude Questions: Don't Know
  • Video: Attitude Questions: Order Effects
  • Video: All Questions: Response Options and Scales
  • Reading: Slides Unit 4
  • Graded: Quiz #4

Module 5: Testing Questionnaires

  • Reading: Announcement Unit 5
  • Video: Pretesting Techniques: Expert Reviews and Focus Groups
  • Video: Pretesting Techniques: Cognitive Interviews
  • Video: Behavior Coding
  • Video: Pretesting Techniques: Quantitative Techniques
  • Video: Pretesting Techniques - Other Techniques
  • Reading: Slides Unit 5
  • Graded: Quiz #5

Module 6: Putting It All Together

  • Reading: Announcement Unit 6
  • Video: From Start to Finish: Putting Questions into a Questionnaire
  • Video: Motivated Underreporting: Reports from Selected Research Studies
  • Video: Main Questionnaire: Demographic Questions - Ending
  • Video: Mode Choice: Implications for Layout
  • Video: Self-Administered Questionnaires: Additional Requirements
  • Video: Summary: Unit by Unit Take-Home Points
  • Reading: Slides Unit 6
  • Graded: Final Exam
Grading Policy

Learners must earn an overall passing grade. Assessments in the first five modules are each worth 15% of your final grade. The Final Exam is worth 25% of your final grade.

Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.

Intermediate Level

Some related experience required

Enrollment Options

Individuals

This experience is available to individual learners on the following platforms:

U-M Community

Free access is only available to current U-M students, alumni, faculty, and staff.

Organizations

Special pricing and tailored programming bundles available for organizational partners.

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  • May earn a non-credit certificate from Coursera

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  • Many offer a free (limited) audit option
  • May earn a non-credit certificate from edX

For more information visit the What are Coursera and edX? FAQ section

Reviews and Ratings

4.5

429 Ratings from Coursera

Most Recent Reviews

Read all reviews
Good
Excellent Course. Clear and objective.
Es de utilidad para saber sobre la elaboración y planeación de cuestionarios, ya que brinda propuestas estratégicas sobre preguntas fundamentales, dependiendo de lo que se desee indagar
Very useful examples
Is is a good course, though ironically some of the questions in the quizzes are a bit long and confusing...
I found it hard to hold my interest since the instructors' voices were so mono-toned. I found myself having to replay many videos as my attention span wasn't there. Otherwise, the class was very informative. Although I do not develop surveys for a large number of respondents, I can still apply many of the
Readings were not necessary for the course and quizzes were extremely difficult, seeming to be worded in an attempt to stump students, and many questions were not from the course lessons. Videos very dry and boring.
The material is useful, but the execution is poor. There were numerous quiz questions that I think they just had coded wrong on their end. I think they need to carefully look at the questions with the most incorrect answers and ask themselves if they've made a mistake. Also, this might be the first time they've tried making a peer-reviewed project part of the course, but they did a poor job. They made it a homework assignment for week 2, but didn't make it clear that it wasn't due until the end of the course, even though Coursera sends you emails saying it's due soon. This caused a great deal of confusion. Some of the required readings also had broken links. It's odd nobody on their end checked those the week the material was taught. They do provide a lot of useful supplemental material (though often pay-walled).
Bad quality slides and presentation. not possible to use headphone since it was on mono not stereo. Interesting topic but not well executed to fit online learning
topic is interesting however the lecturers not quite lively

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