Ratings and Reviews for UX Research at Scale: Surveys, Analytics, Online Testing

An assignment for week 6 is too difficult. No examples of the process of metrics usage or working with spreadsheets were given. Some glossary was given only at the end of the week, after an assignment. The info was presented too vaguely.

Needs more attention on the analytics part

One of the awesome courses from Michigan UN, It's so helpful for me.

I suggest the professor could give more examples. It is very hard for students who have never learned Research or Surveys to understand theories with few examples. Also, I think there should be more help in the weekly discussion forum. Specifically, TAs or even professors could help students to answer their questions. Please do not just upload materials or leave reminders. Answering students' questions, understanding their needs, and giving help. This is a course about caring for users' needs so students' needs should be considered. Please read the comments on the weekly discussion forums, make changes, and give bits of help. Do not pretend to miss students' needs anymore.

Great course !

The course is well prepared for online learning. Slides, Videos, Transcript are very helpful. Only one comment I have is the difficulties of understanding the assignments. For both assignments. I had to spend a quite of time to pinpoint what the question/assignment are. You can simply describe what the assignmenet is.

Great course !

quite good easy to understand.

The content is good, but one of the professor's work is disjointed and what she says in the video lecture does not necessarily align with what is on the screen. I think a lot of her lectures needs to be more fleshed out, it seems we are reviewing haphazard notes at times. I'm not a numbers/math person at all, and the assumption that we can evaluate trends and numbers was frustrating. Some may, but not everybody can. Half the content for one of the quizzes isn't in that week's learning either, but is relevant for the next week, and the other half of the content is relevant to the prior week. There are also a LOT of videos for this course, and some are very lengthy, so it definitely gets tedious. Like I said earlier, the content is good, but the delivery or content and review on the professor's part needs to be worked on.

Overall, this course teaches you some great practices for forming research questions and designing and conducting surveys. After week 4, the other instructor takes over and there is a big drop in terms of depth and thoroughness of the course material. It only superficially touches upon the practices around Remote testing and A/B testing, and the Week 6 assignment is completely out of touch with the course material.