Ratings and Reviews for Understanding User Needs

The lectures were concise yet meaty. All the essentials of doing a user needs assessment were discussed. I had the chance to come up with my own research project - from problem definition all the way to key findings and recommendations. Both the process and the experience was amazing! I highly recommend this course!

I loved Professor Toyamo! He kept it interesting and the affinity wall project was pretty cool

this course lit

Thank you so much

It's a really good course, I learned a lot

If Kentaro can speak slower, that would be better.

The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.

I found this course very useful to gain some practical knowledge

well Explained and good exercises

A very basic light touch course, it outlines the key principles for understanding user needs but not in a way that would be useful in the real world. The assignment is a good idea and helps students learn by doing however the Peer Review approach is unfit for purpose given the scale of the assignment. I would not recommend this course to others primarily as the content is not of a high enough standard.