Ratings and Reviews for Understanding User Needs

Very good introductory course on semi-structured interviews. observations and analysis of qualitative data

Challenging, but thoroughly rewarding. Be prepared to put more effort into this course than many others. You'll be expected to actually engage with others to be able to complete most of the assignments so make sure you have time available.

Loved this course. I applied the assessment activities directly on my work projects and they really worked.

I really like the example of the professor gave.

The lectures are very interesting. I learnt a lot from this course. The project is quite like a joke for me. It's so hard for me find two people who are not my friends or relatives but be willing to spend one hour interview with me. These days, I would want $20 gift card to do such thing for a stranger! Anyways, I did gain hands-on experience with the Affinity Wall.

Thank you very much for creating this course .

I would really recommend this course if you are new in this field and wants to try how to be a UX researcher and try to conduct a real interview. The course designed to motivate you and it really works.

Interesting lectures and fun projects. I feel I learned a lot of useful info about conducting preliminary UX research with users.

This was a great class. I think the instructor is very thorough, and the assignments give you a great hands-on opportunity to practice one of the most popular methodologies for gathering user needs data. Furthermore, I appreciated the final assignment, where we were asked to condense the data further into a small report and propose design solutions from the information we compiled. If you put in the work for this course, I do think you will gain a valuable skill from it. I recommend!

good course with great instructor and assignments to learn user reaserch